By protecting and improving our environment, the communities where we do business and the students we serve, Sodexo makes every day a better day and every tomorrow a better tomorrow.

Frequently Asked Questions

What if my student has special dietary needs?

Many current students have dietary restrictions. KIVO (Kosher, International, Vegan, Organic) is a Star K certified kosher dining facility. My Zone is a Gluten-Free station located in the Restaurants at Ben Franklin (dining hall). Our Restaurants at Ben Franklin is also a Nut-Free Facility. Every dining location on campus offers vegetarian, vegan and gluten-free options all denoted with special icons on our menus. It is also helpful to note that our menus are posted for each week under "Restaurants at Ben Franklin" in the drop down "On the Menu" right here on our website. Students can also access our menus complete with ingredients, allergy content and nutritional content by using the Bite app. More information can be found here: Bite app. If you wish to speak to a manager further regarding your student's dietary needs, please contact us at (717) 358-7165 to schedule an appointment or speak with our Registered Dietitian, Susan Hurd, directly at susan.hurd@sodexo.com. For more information about special dietary accommodations or to fill out a Student Dining Accommodation Request Form please visit the Franklin and Marshall College Office of Disability Services Homepage.

Who is required to be on a meal plan?

All first-year students are required to be on a 225 block plan or a 14 meal a week plan. Sophomore students are required to purchase a 150 block plan, 14 meal plan or 225 block plan. We look forward to serving you!

How does the meal plan work?

At The Restaurants at Ben Franklin = 1 Meal Swipe, All You Can Eat. At Retail Locations (Salsa Rico, Vocellis, Panini Junction, Zime, Flavors @ LS&P) = 1 Meal Swipe for a DipDeal or Ben's Bucks, Flex, Cash, or Credit Cards for anything else.

What if my student has meals left over at the end of the semester?

Meals left over at the end of either Fall or Spring semester will be forfeited.

What is the difference between Flex Dollars and Ben's Bucks?

Flex Dollars are part of your students' meal plan, they can be used at any dining location on campus. Flex Dollars roll over from the fall semester to the spring semester; as long as the student has selected a meal plan for the Spring semester. Ben's Bucks is an optional debit declining balance program, in which you pre-load cash on your student's ID card. Ben's Bucks are accepted at all Campus Dining locations, as well as other off-campus restaurants.

How does my student sign up for a meal plan?

All first-year students are required to be on a 225 block plan or a 14 meal a week plan. Sophomore students are required to purchase a 150 block plan, 14 meal plan or 225 block plan. Juniors, Seniors and Commuters have more options available. Students who want to add, delete, or change a meal plan must contact lori.foust@fandm.edu.

What if my student runs out of meals?

Rechargeable meals are available in 5, 10 & 15 meal increments by contacting the Business Office at (717) 291-3925.

Does Sodexo Campus Dining hire students?

Absolutely! A variety of positions are open to students such as, student intern, Catering wait staff and more. We are not associated with the college or any work-study programs. Applications may be picked up in the catering office of the Restaurants at Ben Franklin. Visit our meet the team page to connect with a member of our management team.

What is a DipDeal?

DipDeals are menu items grouped together (i.e. combo meals, meal deals) that are purchased for JUST ONE SWIPE of your meal plan.

KIVO FAQs

In This Section
Important Info

Lost or Stolen Meal Cards 
Lost or stolen Meal Cards can be replaced. Should this happen to you please contact the Auxiliary Services at (717) 358-4730.

Dietary Needs? 
Do you have particular dietary needs? No problem! Our Campus Dining Services Program can accommodate your special dietary requirements. For more information, please contact our General Manager, Drew Niemann, at (717) 358-7165.

Rechargeable Meals
Rechargeable Meals are available for purchase by contacting the Business Office at (717) 291-3925.

Franklin and Marshall College | Dining Services | 415 Harrisburg Pike | Lancaster, PA 17603 | tel. (717) 358-4200 | Contact Us